Resolved Question: What's wrong w/my resume? No one will hire me!?

20 December 2011, 7:26 am

I can not tweek my resume anymore...can someone help me write a new one...please tell me whats wrong with the one Im using now? Anyone please help , companies keep overlooking me for some reason... :-( Objective Seeking a position as a customer service representative in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Demonstrates strong communication, organizational skills and self-motivated to resolve problems to establish great service with customer rapport. Professional Experience Customer Service Sales 10/18/2010- 11/15/2010 Aegis Irving TX Call Humana customers to enroll in home delivery prescriptions by mail .Explained the requirements of the program. Offer solutions on how the customer could save time and money through the home delivery prescription plan. Explain different policies/procedures to medicare customers Offer generic/non-generic brand medicines Calculate cost and discounts for clients on prescription cost Customer Service Tech Support/Email Dept. 11/10/2008-11/20/2009 Apple Inc Addison, TX Corresponded with customers via email Reimbursed refunds and/or store credit Maintained iTunes customer accounts Recommend additional products and services . Investigate and resolved billing issues Home Health Aide 04/10/2008-10/15/2009 Angels of Hands HHC Desoto, TX Assist disabled patients Cook/Meal Preparations Clean/Housekeeping Grocery Shop Grooming Document care and daily activities of patient T.I.C. Customer Service Agent 06/2006-2/2008 Greyhound Dallas, TX Provide customers with schedule and fare information Make reservations Offer discounts Recognized for perfect attendance and received monetary bonus Receptionist 02/2001-04/2006 Peoples El Shaddai Apts. Dallas, TX Schedule Inspections for tenants File monthly payments Direct mail Maintain calendars Help plan community events for residents Receive and route in-coming calls to various employees Education Some College Coursework completed 1998-2002 A.Maceo Smith H.S.- H.S. Diploma Dallas, Tx References References are available on request.... Read More »

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